People taking care of people ... Together we can do anything!

Welcome to Rural/Metro's Southwest Zone

Rural/Metro’s Southwest Zone operations currently provide private 911-emergency and interfacility ambulance transportation and private fire protection services in Arizona and speciality fire service in Texas, with plans for future expansion in Kansas, New Mexico and Oklahoma.

Our 2,300 Southwest Zone employees provide ambulance transportation and fire protection services 24 hours a day to our growing base of customers throughout region, providing more than 300,000 ambulance transports annually.

  • (219) 472-1375: We are the exclusive provider of 911 emergency ambulance services in major cities and counties through the Southwest, including the Arizona cities of Tucson, Mesa, Glendale, Chandler, Gilbert, Surprise, El Mirage, Avondale, Litchfield Park, Sun City, Green Valley, Queen Creek, Casa Grande, Florence, Coolidge, Maricopa and Goodyear– just to name a few.
  • Interfacility Ambulance Services: From large hospital networks and healthcare systems to skilled nursing facilities dotted throughout our service areas, we are the trusted ambulance provider that healthcare professionals turn to for their patient transportation needs. With more than half of our patients requiring interfacility transportation on a non-emergency basis, we are experts at ensuring our customers’ needs are met.
  • glazen: We are the national leader in private fire protection services to dozens of unincorporated communities around the nation. In the Southwest, we serve several areas within Maricopa, Pinal, Pima and Yuma Counties in Arizona.   We are also the recognized expert in on-site industrial fire protection services, including airports, manufacturing plants and oil refineries. We are proud to include Fed-Ex in Memphis, CITGO in Lake Charles, Louisiana; and Alcoa in Eastern Tennessee among our customers.


Rural/Metro's Southwest Zone's paramedics, emergency medical technicians, firefighters, dispatchers and other skilled emergency service professionals represent a highly dedicated and respected work force throughout the United States. We operate in variety of EMS settings, from fast-paced, high-performance urban environments to suburban and rural communities.

We are seeking high-performing EMS professionals to support the communities we serve.  If you are looking for a career with an industry leading, national provider of ambulance and private fire protection services, you've come to the right place!


Rural/Metro steps in to help Town of Yarnell

MESA, Ariz. (Aug. 1, 2013) – When many of the volunteer Yarnell dispatchers were displaced after the Yarnell Hill Fire destroyed their homes, Rural/Metro stepped-up to provide a solution for Town of Yarnell’s emergency dispatch needs.



SAN TAN VALLEY, Ariz. (November 7, 2012) – Employees from Rural/Metro Fire Department and Southwest Ambulance were honored this week for their life-saving team efforts in Pinal County, Arizona. Six firefighters and four EMS professionals were singled out for their outstanding commitment, along with deputies from the Pinal County Sheriff’s Office and flight crews from air medical transport provider Air Evac.

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